Hotelier's response :
Dear Guest,

Thank you for taking the time to share your feedback following your stay with us.

We are delighted that you appreciated the comfort of your room, the cleanliness of the hotel, and the warm welcome you received upon arrival. Your loyalty and your decision to choose our hotel again are a valuable recognition for our entire team.

We have noted your comment regarding the clarity of the on-site parking. Your feedback helps us identify areas for improvement so that every stay is as pleasant as possible.

Agathe and the entire team at the Brit Hotel Saint-Brieuc Plérin****

Hotelier's response :
Dear Mr./Ms. Rees,

Thank you for taking the time to share your feedback following your stay at our hotel.

We are pleased to learn that the hotel as a whole, the ease of parking, the room, and the bathroom met your expectations. Your appreciation for the variety of the breakfast and the ease of access thanks to the satellite TV and Wi-Fi connection is invaluable to us and encourages our team to maintain the quality of our services.

We also take note of your comment regarding the reception. We sincerely regret that your experience did not meet our standards of friendliness, and we will ensure that our team is made aware of this so that we can offer a more attentive welcome to all our guests in the future. Your observation about the slippery shower floor is also important: we will take it into account in our continuous improvement efforts to guarantee the safety and comfort of all our guests.

Your feedback helps us improve every day. We hope to have the opportunity to welcome you back for a future stay.

Agathe and the entire team at the Brit Hotel Saint-Brieuc Plérin****

Hotelier's response :
Dear Mr./Ms. JAN,

Thank you very much for taking the time to share your experience following your stay with us.

We are delighted to hear that you enjoyed a peaceful night’s sleep, which was ideal for recovering after a long journey, as well as a varied breakfast that got your day off to a great start. It is very rewarding to read that the warm welcome from our reception staff, the cleanliness and comfort of your room, as well as the accessibility of the hotel, fully met your expectations.

Your positive feedback regarding the quality of the breakfast, the prompt replenishment of items, the Wi-Fi connection, and your overall satisfaction means a great deal to us. Your kind comments encourage the entire team to continue their efforts to ensure that every guest enjoys a pleasant stay.

We look forward to welcoming you again on a future visit.

Agathe and the entire team at Brit Hotel Saint-Brieuc Plérin****

Hotelier's response :
Hello Ms. and Mr. O KEEFFE,

We sincerely thank you for taking the time to share your experience following your stay at our hotel.

It is a real pleasure to read that you appreciated the warm welcome, the friendliness of our staff, and the comfort and spaciousness of your room. Your positive feedback encourages us to continue our daily efforts to provide each of our guests with a pleasant experience.

We have taken note of your comment regarding the lack of a mini-fridge in the room. Rest assured that this feedback helps us better understand our guests’ expectations and will be taken into account as part of our commitment to continuous improvement.

We greatly appreciate your intention to recommend our hotel to your friends and family; this is a wonderful recognition for our entire team.

Agathe and the entire team at the Brit Hotel Saint-Brieuc Plérin****

Hotelier's response :
Bonjour Monsieur EPINEAU,
C'est un vrai plaisir de recevoir votre note et commentaire, nous vous en remercions grandement.
Agathe et toute l'équipe du Brit Hôtel Saint-Brieuc Plérin****

Hotelier's response :
Bonjour Madame,
Un grand merci pour cette superbe note.
Belle journée à vous,
Agathe et toute l'équipe du Brit Hôtel Saint-Brieuc Plérin****

Hotelier's response :
Good morning Sir JONES,
Thank you very much for your wonderful review and for giving us a 10/10 recommendation!

We are delighted to hear that you found our hotel easy to find, enjoyed your comfortable and quiet room, and appreciated the warm welcome from our team as well as the quick check-in process.

It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the near future.

Kind regards,
Agathe et toute l'équipe du Brit Hôtel Saint-Brieuc Plérin****

Hotelier's response :
Dear Sir NEIL,

Thank you very much for your wonderful feedback and for giving us a 10/10 recommendation. We are especially pleased to hear your kind words about our receptionist—we will be sure to share your compliments with her.

We also appreciate your comments regarding the spa and Netflix.

Regarding the spa, access is by reservation only as it is entirely private for each booking. The €42 fee is for the exclusive use of the spa and applies to the entire reservation, regardless of the number of guests using it, ensuring complete privacy and a more relaxing experience.

We are also sorry that Netflix was not working during your stay but this is a hotel TV and those kinf of apps are blocked. We apologize for the inconvenience.

Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for another stay soon.

Kind regards,

Agathe et toute l'équipe du Brit Hôtel Saint-Brieuc Plérin****

Hotelier's response :
Dear Jan,

Thank you very much for your wonderful feedback and for your perfect scores. We are delighted to hear that you enjoyed your stay, especially the comfort of the room, the quality of the breakfast, and the friendliness of our team.

Regarding your comment about dogs in the dining room, we understand that this may have been surprising for you. Please note that our hotel is pet-friendly, and we do allow guests to bring their pets, including during breakfast service.

We truly appreciate your understanding and are very happy to know that you would stay with us again. We look forward to welcoming you back soon.

Kind regards,
Agathe et toute l'équipe du Brit Hôtel Saint-Brieuc Plérin****

Hotelier's response :
Bonjour Monsieur HAROUN,

Nous vous remercions sincèrement d’avoir pris le temps de partager votre retour suite à votre séjour parmi nous. Nous sommes ravis de constater que l’accueil, la chambre, la salle de bains, l’accès à l’hôtel ainsi que la connexion Wi-Fi ont pleinement répondu à vos attentes.

Cependant, nous avons noté avec attention votre évaluation de 2/5 concernant le petit-déjeuner. Soucieux de vous offrir une expérience de qualité, nous aimerions beaucoup en savoir davantage : pourriez-vous nous préciser les raisons de cette note ? Vos remarques nous sont précieuses et nous permettront de nous améliorer.

Dans l’attente de votre retour, nous vous remercions encore pour votre confiance et espérons avoir le plaisir de vous accueillir de nouveau prochainement.
Agathe et toute l'équipe du Brit Hôtel Saint-Brieuc Plérin****

Hotelier's response :
Dear Sir Nash,
Thank you so much for your wonderful feedback and for your continued loyalty—welcoming you for a sixth visit truly means a lot to us!
We are delighted to know that you consistently enjoy your stay and that our team’s friendliness continues to make a positive impression. Your perfect scores across all areas are incredibly rewarding and motivate us to keep delivering the best possible experience.
We truly appreciate your recommendation and look forward to welcoming you back for your seventh visit!
Warm regards,
Agathe et toute l'équipe du Brit Hôtel Saint-Brieuc Plérin****